Privacy Policy

Last Updated: 25 July 2024

Thank you for choosing SubhYatri. Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

Personal Information: When you register an account or make a booking, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
Travel Information: We collect information related to your travel bookings, including boarding and dropping details, seat preferences, and travel preferences.
Location Information: With your consent, we may collect precise location information to provide location-based services. This helps in enhancing your experience by suggesting convenient pickup and drop-off points, providing emergency assistance, and improving service quality. We also use location data to help you track your bus.

2. How We Use Your Information

We use the information we collect for the following purposes:

To facilitate and process your bus ticket bookings.
To communicate with you regarding your bookings, updates, and promotions.
To improve our services, enhance user experience, and develop new features.
To detect and prevent fraud and unauthorized access to your account.

3. Sharing of Your Information

We may share your information with third parties in the following circumstances:

With bus operators and travel service providers to fulfill your bookings.
With third-party service providers who assist us in operating our app and providing services.
With law enforcement authorities or government agencies when required by law or to protect our legal rights.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

5. Your Choices and Rights

You may access and update your account information through our app settings.
You may opt out of receiving promotional emails by following the instructions provided in our communications.
Depending on your jurisdiction, you may have rights regarding the access, correction, deletion, or restriction of your personal information.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

7. Permissions Required For Using Our Mobile Application

We request the following permissions to provide and enhance your experience with SubhYatri:

Identity: Allows us to auto-fill your email ID and offer personalized deals. This permission helps streamline your booking experience.
Location: Enables us to detect your location for providing accurate pickup and drop-off points, tracking your bus, and offering location-based deals.
SMS: Used to read SMS messages for automatically filling in OTPs, facilitating a seamless booking process.
Notifications: Allows us to send updates and promotional offers. If you opt out, important updates will be sent via SMS.
Wi-Fi Connection Information: Helps optimize bandwidth usage for multimedia uploads.
Device ID and Call Information: Used to uniquely identify users and ensure account security.
Camera: Allows you to capture and upload images related to your travel, such as pictures of the boarding point or bus.
Calendar: Enables us to add your travel plans to your calendar for better organization.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our app.

9. Contact Us

If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at:

Mobile Number: +977-9845665552
Email: subhayatri95@gmail.com